Acceptable Use Policy
As a high-quality web hosting
provider to thousands of customers, iDewales Hosting values its good
reputation. Accordingly, it is important to us that our customers use our
services and the Internet in general, responsibly and courteously. Most of our
customers do so and seldom need to refer to these AUPs. Nonetheless, the
following constitute examples of unacceptable uses of our services, which will
result in suspension, or termination of the customerís account:
Affronts to Etiquette.
Unacceptable activities include spamming (sending unsolicited advertising to
those with which the customer has no existing business relationship, posting
off-topic advertising in newsgroups); spoofing (using a return email address
which is not the valid reply address of the sender or sending an email message
which does not contain enough information to enable the recipient to identify
the party who is really sending the message; passive spamming (promoting a web
site hosted by here by spamming from some other source), trolling (posting
controversial messages in newsgroups to generate responses), mailbombing
(inundating a user with email without any serious intent to correspond),
generating a higher volume of outgoing mail than a normal user (over 10% of
available system resources), and subscribing someone else to an electronic
mailing list without that person's permission. A message is considered
unsolicited if it is posted in violation of a newsgroup charter or sent to a
recipient who has not requested the message. Making an email address available
to the public does not constitute a request to receive messages. Distribution of
mass emailing programs is also prohibited. All recipients on a mailing list must
have personally subscribed. Mailing lists may not be used to distributed
unsolicited email. Any customer repeatedly "mailbombed" or that attracts such
behavior will be asked to leave. If you are not sure if your actions will be in
violation, please ask first email@example.com.
Age. The client must be 18 years
of age to obtain our service.
Abuse of the legal rights of others.
Examples of unacceptable activities in this regard include posting private
information about a person without their consent, infringing intellectual
property rights, defaming a person or business, and knowingly making available
code which will have a deleterious effect on third party computers.
iDewales Hosting supports free speech on the Internet, and will not
suspend or cancel a customerís account simply because it disagrees with the
views expressed by the customer. Where there are allegations that a customerís
on-line activity has violated the legal rights of a third party, we will not
substitute our self for a court of law in deciding tort claims raised by the
Abuse of the law.
iDewales Hostingís services may be used for lawful purposes only.
Illegality includes but is not limited to: drug dealing; attempting without
authorization to access a computer system; pirating (distributing copyrighted
material in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM
emulators); gambling; schemes to defraud; trafficking in obscene material;
sending a message or having content that is obscene, lewd, lascivious, filthy,
or indecent with intent to annoy, abuse, threaten, or harass another person;
threatening bodily harm or damage to individuals or groups; violating U.S.
export restrictions; stalking; or violating other state or federal law such as
the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or
the Economic Espionage Act. Linking to illegal material is also prohibited. We
reserve the right to check system files, email, and other data on our servers
for illegal content and materials, or for any other reasons deemed necessary.
Pornography. Pornography and
sex-related merchandising, or links to such material, even if legal, is not an
acceptable use of iDewales Hostingís servers.
Server Resources. Running programs in the background on our server
without our prior written authorization, or running chat rooms, Internet Relay
Chat, IRC bots, and the like are not acceptable uses of our servers. Further,
any usage of ten percent (10%) or more of our system resources is an undue
burden on our system and is unacceptable. If your usage ever exceeds ten percent
(10%) of system resources, your account may be terminated immediately and
without prior notice. In addition any domain that exceeds ten gigabytes of
bandwidth traffic can be terminated without prior notice. iDewales
Hosting can set an additional domain name to be pointed to your site's IP
address for a one time $15 setup fee. Usage of scripts or other utilities to
direct pointed domain names to subdirectories is not permitted and is grounds
for termination of the account.
Hacking/Cracking. We reserves
the right to report illegal activities to any and all regulatory,
administrative, and/or governmental authorities for prosecution.
The following examples of unacceptable behavior
are non-exclusive, and are provided for guidance purposes. If you are unsure if
your actions will be a violation of our policies please ask
Server broadcast messages or any message sent on
an intrusive basis to any directly or indirectly attached network Attempt to
circumvent any user authentication or security of host, network, or account.
Accessing data not intended for user. Probing the security of any network.
Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging
router information, Denial of Service attacks, sniffers, flooding, spoofing,
ping bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots
such as eggdrop or BitchX. Any activity, whether or not the intrusion results in
the corruption or loss of data, will be investigated and proper action taken.
The presence of any of these programs, whether or not run, will result in action
against the user including suspension or termination.
Client Responsibility. The
client is responsible for all activity originating from the account unless
proven to be a victim of outside hacking or address forgery. The client is
responsible for securing their username/password. The client assumes
responsibility for all material on their site that may be put on by a third
party (such as the usage of Free For All links pages). Use of iDewales
Hosting's service requires a certain level of knowledge in the use of Internet
languages, protocols, and software. This level of knowledge varies depending on
the anticipated use and desired content of the web space by the client. The
following examples are offered: Web Publishing: requires knowledge of HTML,
properly locating and linking documents, FTPing Web contents, Graphics, text,
sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage
tools as well as Telnet and FTP understanding and capability. CGI-Scripts:
requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl,
CShell scripts, permissions, etc. Mail: a use of mail clients to receive and
send mail, etc. The client agrees that he or she has the necessary knowledge to
create and maintain their web space. Client agrees that it is not the
responsibility of iDewales Hosting to provide this knowledge or support
outside matter specific to our servers.
Backups. Full backups are made
weekly, and backups of new/changed data made nightly. No guarantees are made of
any kind, either expressed or implied, as to the integrity of these backups.
Backups are made for server restoration purposes only. It is the clientsí
responsibility to maintain local copies of their web content any information. If
loss of data occurs due to our error, we will attempt to recover the date for no
charge to the client. If data loss occurs due to negligence of client in
securing their account or by an action of the client, we will attempt to recover
the data from the most recent archive for a $55.00 fee.
IP numbers. iDewales
Hosting maintains control and any ownership of any and all I.P. numbers and
addresses that may be assigned to the client and reserves in its sole discretion
the right to change or remove any and all IP numbers and addresses.
Limitation of Liability.
iDewales Hosting shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from our servers
going off-line or being unavailable for any reason whatsoever. Further, we shall
not be responsible for any claimed damages, including incidental or
consequential damages, resulting from the corruption or deletion of any web site
from one of our servers. All damages shall be limited to the immediate
termination of service.
iDewales Hosting shall be the sole arbiter
of what is and is not a violation of these acceptable use policies. We reserve
the right to terminate an account at any time and for any reason that causes
harm to any our customer's web sites. We reserve the right to delete all content
and files upon termination. We reserve the right to withhold any pre-paid funds
for any site removed for violations of these policies. We reserve the right to
refuse, cancel, or suspend service at our sole discretion.
iDewales Hosting reserves the right to
change the Acceptable Use Policy without prior notice or warning.
Non-enforcement of any part of the Acceptable Use Policy does not constitute
Violations of these Acceptable Uses Policies
should be referred to firstname.lastname@example.org